Accessibility
Applications for the use of accessible facilities will open at a later date. Sign up below to be notified when applications open.
- Please buy a standard ticket first (or Gold ticket), then apply for use of the accessible facilities. Please note, you will need to have either a Nimbus Access Card or Digital Access Pass to complete the application form. If you don’t have one, you can register with Nimbus for a free Creamfields Digital Access Pass.
- If you require an essential companion and have the +1 symbol on your access card, please do not buy a ticket for them. Essential companion tickets are allocated through the application process and will match your ticket. If you have a Gold ticket, the essential companion ticket will provide access to the same areas, however does not include an additional parking pass or complimentary food for your companion.
We are committed to creating an inclusive environment for all our customers. However, please be aware that the festival takes place on a large, outdoor greenfield site with temporary structures, some uneven terrain and natural inclines. It is attended by a significant number of people and, due to the nature of the event, some queueing, standing and the presence of large crowds is to be expected.
Below you will find details of the accessible facilities available at the festival.
Accessible Campsite
Our accessible campsite is a dedicated camping area for accessibility customers and their friends and family. You can request to stay in this campsite when completing the application form. The following facilities are available within this campsite.
- A dedicated accessibility information hub staffed by the accessibility team.
- Wheelchair accessible and standard unisex toilets.
- Wheelchair accessible and standard unisex showers.
- Hardstanding or temporary pathways.
- A changing places unit featuring an adult changing bed, toilet, sink and hoist. (Please note that hoist slings will not be available. Please remember to bring your own if you wish to make use of this facility.)
- Charging facilities for wheelchairs, mobility scooters and medical equipment.
- A sink and drinking water points.
- Access to a kettle and/or hot water.
- A secure fridge to store medication that requires cold storage.
- An essential electric power supply to your tent for medical equipment (if requested and approved as part of your application).
- A food trader.
- Lockers to rent.
Accessible viewing areas
There are raised viewing platforms and ground viewing areas available within the arena.
Accessible toilets
Wheelchair accessible and standard toilets for accessibility customers are located across the festival. They are available to all accessibility customers.
Changing places units
There are changing places units featuring an adult changing bed, toilet, sink, and hoist. Please note that hoist slings will not be available. Please remember to bring your own.
Accessible entrances and queuing lanes
There are dedicated entrances and/or queuing lanes for accessibility customers to access the festival.
Sensory Calm Tent
A Sensory Calm Tent is provided at the festival. This space provides a safe, low-level stimulation and recalibration zone for any customers who need to use it.
Bars
Dedicated accessible queuing lanes are available at each main bar. This section of the bar has a lowered counter.
If you have any queries that aren’t answered on this page, our dedicated accessibility team can be contacted at accessibility@creamfields.com.