Residents

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IMPORTANT INFORMATION FOR RESIDENTS

All road closures are put in place with agreement from the local authority and Cheshire Police.

The car parks will open on the Thursday to spread the ingress to site across three days. The closures are implemented to manage the ingress and egress of vehicles to the event site and to minimise disruption to locals by restricting non-residents from certain roads.

All local residents will be allowed to access the road on which they live at any time across the event weekend.

 

Across Thursday 27th August & Tuesday 1st September, we plan to implement an extensive & robust External Crowd Safety, Security & Traffic Management Operation. The overall goal is to reduce and minimise any disruption within the local-areas and roadways surrounding the events site itself. Please expect and plan for increased vehicle & pedestrian movements throughout the Bank Holiday Weekend.

*Please note that road closures are subject to change.  Any updates will be published here.

 

EVENT DETAILS:

Build phase: Wednesday 15th  July Time: 08:00 until Wednesday 26th August, Time: 20:00

Live phase: Thursday 27th  August @ 08:00 until Monday 31st  August @ 14:00

Break phase: Monday 31st August @ 14:00 until Friday 11th September @ 20:00

 
FOOTPATH CLOSURES

Warrington:
The following footpaths will be closed within the Warrington Borough Council area:

Hatton Footpath No.1 from its junction with Warrington Road to the Borough Boundary with Halton.
Walton Footpath No.3 from its junction with Chester Road to the Borough Boundary with Halton; Walton Footpath No.3A from Walton Footpath No.3 to the Borough Boundary with Halton.

The Order will be effective from Friday 1st August for 5 weeks, as and when signed on site. Access will be under the control of the relevant Contractor for the duration of the restrictions. An alternative route will be signed and available on-site where possible. The reason for the temporary restrictions is to facilitate construction works for the event.

  • Halton Footpath 1
  • Walton Footpath 3
  • Walton footpath 3A


Halton:

The following footpaths will be closed within the Halton Borough Council area:

  • Footpath D/1 from its junction with Daresbury Ln and its junction with footpath D/2
  • Footpath D/8 from its junction with Warrington Road to the Borough Boundary with Warrington
  • Footpath D/9 from its junction with Daresbury Ln to the Borough Boundary with Warrington
  • Footpath 304/3 from its junction with Warrington Road to the Borough Boundary with Halton

The order will be effective from Monday 25th August for 6 weeks, as and when signed on site. Access will be under the control of the relevant Contractor for the duration of the restrictions. An alternative route will be signed and available on-site. The reason for the temporary restrictions is to facilitate construction works for the event.

ROAD CLOSURE INFORMATION:

Operatives will be deployed across key external locations throughout the full duration of the events Live Phase.
A temporary traffic regulation order (TTRO) will be in place from: Thursday 27th August @ 05:00 until Tuesday 1st September @ 23:59 (with the potential to end this earlier if possible).

Please note the campsites open Thursday 27th August @ 12:00.

  • This is to implement a restriction on pedestrians’ access onto the A56 for the duration of the event.
  • This is to minimise the number of pedestrians on the A56 during peak egress Saturday & Sunday night.
  • The order will run from Hollyhedge Farm to the Creamfields Production Entrance.
  • Pedestrians walking from the direction of Warrington will enter via the entrance facing Hollyhedge Farm.
  • Pedestrians walking from the direction of the Easter Expressway will access via the bridge installed near Hobb Lane.

 

ROAD CLOSURES:·

Temporary Traffic Management Restrictions, Infrastructure, Signage, Marshals and Security Operatives will be deployed across key external locations throughout the full duration of the events Live Phase.

A temporary traffic regulation order (TTRO) will be in place from: Thursday 27th  August @ 05:00 until Tuesday 1st September @ 23:59 (with the potential to end this earlier if possible).

Please note the campsites open Thursday 27th August @ 12:00.

  • This is to implement a restriction on pedestrians’ access to the A56 for the duration of the event.
  • This is to minimise the number of pedestrians on the A56 during peak egress Saturday & Sunday night.
  • The order will run from Hollyhedge Farm to the Creamfields Production Entrance.
  • Pedestrians walking from the direction of Warrington will enter via the entrance facing Hollyhedge Farm.
  • Pedestrians walking from the direction of the Easter Expressway will access via the bridge installed near Hobb Lane.

ROAD CLOSURE TIMINGS:

Road closures, coning and VMS will be implemented from the following times:

  • Traffic management infrastructure & Operative Rollout begins – Friday 31st July.

 

ONE WAY SYSTEMS:

 

Newton Lane Eastbound – Newton Lane will be made one way from Old Chester Road junction with Delph Lane to its junction with Summer Lane Thursday 27th August @ 05:00 until Sunday 30th August @ 05:00

Newton Lane Westbound – Newton Lane will be made one way from its junction with Summer Lane to the Delph Lane junction with the A56 Chester Rd Sunday 30th Aug @ 5:00 until Monday 31st August @ 16:00

From Monday 3rd August, there will be a build schedule deployment of signs and restrictions to support the increased traffic activity on the A56 Chester Road immediately around the Accreditation Hub and Blue Gate.

Daresbury Lane Closure – Thursday 27th August @ 07:30 until Tuesday 1st September @ 23:59
All other Road Closures and Coning to be in place no later than – Thursday 27th August @ 07:30

 

ROAD CLOSURES, CONING AND VMS WILL BE REMOVED OR REVERSED FROM THE FOLLOWING TIMES:

One-way system – Newton Lane/Summer Lane – Sunday 31st August @ 05:00

All closures and restrictions have been submitted to the local authority as official Temporary Traffic Regulation Orders and so must not be breached at any time. Please note, the entrance to the site on Daresbury Lane will be closed on Sunday 30th August.

 

ADDITIONAL INFORMATION:

  • VIP/Gold customers’ vehicles will be entering the event via the gated access behind the church – Daresbury village.
  • The field between Hollyhedge Farm and Hobb Lane is our coach and bus area (coaches and buses will exit onto Hobb Lane)
  • The Residents Liaison Manager, will be onsite from Sunday 16th August, and as with previous years our priority is reducing disruption to all residents and local stakeholders.
  • **Please note there will be a firework display at the end of Friday, Saturday and Sunday night’s show starting at around 22:45hrs and finishing at 23:00hrs

CONTACT

Any issues arising over the event weekend or leading up to the event you can reach out to the Resident liaison team.

The resident mailbox is monitored daily up until 3 weeks after the event

The Resident phone line will be operational during the following times:-

This hotline will be operational from 8am till 8pm Monday 3rd August through to Wednesday 26th August; the line will then be operational 24 hours from Thursday 27th August until 8pm on Monday 31st August.  The line will reopen on Tuesday 1st September from 8am till 8pm until Thursday 3rd September. The resident mailbox is monitored on a daily basis from now until 3 weeks after the event.

Resident Liaison Email: residents@cream.co.uk

Resident Liaison Tel:  0207 688 8900

**Please note: The Resident Liaison phone line is strictly for resident-related queries only. The team cannot assist with ticket or general enquiries. If your query relates to your festival ticket, please contact the customer service team for the ticket agent you purchased from, as they have access to your booking and can assist further. 
 
Please note, to officially record any complaint, we respectfully request the following information:

  • Contacts First & Last Name
  • Your Property’s Unique What3Words Code
  • Your Property’s Full Name & Address including Postcode
  • Contact Number (Mobile or Landline)
  • Contact E-mail Address 

How to find your unique What3Words Code:
Step 1: Download the free “What3Words” mobile app or visit www.what3words.com
Step 2: Select the tile on the grid that includes your property’s main entrance.
Step 3: Record/Note your unique 3-word code.

If you have any issues or information during the build and break, please contact us and we’ll contact you as soon as possible.

 

RESIDENT DROP IN SESSION

2026 dates to be confirmed
The Resident Drop-In session will allow residents to come and go at their convenience.   With the session showcasing information about this year’s festival, including key dates, traffic measures, changes, and improvements that will be implemented this year.   The session will be attended by various representatives from the festival management team and will be available to listen to feedback and address any queries.

SALVAGING @ CREAMFIELDS
If you wish to apply to salvage at this years event, please email  salvagers@cream.co.uk